Oricom ECO90 - Manual (Page 29)

27 TROUBLESHOOTING GUIDE
Troubleshooting
Problem Possible cause(s) Solution(s)
No dial tone on the
cordless handset. 1. The base unit is not properly connected.
2. Too far from the base unit.
3. Battery charge is low.
4. Incorrect battery polarity.
1. Check CONNECTION to power and telephone line.
!NTENNA 1. The handset is not registered. If the handset is
UNREGISTERED
2. The handset is out of range.
3. The product is not properly connected.
No beep when the cordless
handset is placed on the
charger. 1. The handset is not placed properly on the charger.
2. Charging contacts are dirty.
3. No power connection to base unit.
4. The handset’s power is turned off.
correctly.
2. CLEAN charging contacts with a clean and dry cloth.
3. Check power CONNECTION to the base.
4. CHECK batteries.
Handset charged for 24
hours but Battery icon
remains empty. 1. Handset battery is defective or faulty.
2. Handset is not placed properly on the charger.
3. Battery installed incorrectly.
4. The product is not properly connected.
No symbol on the display. 1. Battery is empty.
2. The product is not properly connected.
Can’t transfer a call. 1. Handset is busy.
2. Handset is out of range.
3. Wrong handset number.