Care and maintenance, Troubieshooting, Cleaning – Outlaw Audio 990 User Manual
Page 48: When you are away, System reset

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Outlaw Audio
Owner’s Manual
49
Model 990 7.1 Channel Preamp/Processor
Owner’s Manual
Care and Maintenance
Care and Maintenance
Cleaning
When the unit becomes dirty, wipe it with a clean, soft, dry cloth. If necessary,
first wipe the surface with a soft cloth slightly dampened with mild soapy water,
then with a fresh cloth dampened with clean water. Wipe dry immediately
with a dry cloth. NEVER use benzene, thinner, alcohol or any other volatile
cleaning agent. Do not use abrasive cleaners, as they may damage the finish
of the metal parts. Avoid spraying insecticide, waxes, polishing agents, or any
aerosol product near the unit.
When You Are Away
If you will not be using your home theater system for an extended period of
time, it is always a good idea to turn the unit off using the MAIN POWER button
on the rear panel of the Model 990. This will prevent the automatic turn on
circuits from accidentally turning the system on during your absence.
TroubIeshooting
Your new Model 990 is designed to provide years of trouble-free operation.
However, the complexity of today’s sophisticated home theater systems means
that you might encounter an occasional problem with your system involv-
ing the Model 990. Listed below are some of the more common issues you
could encounter. For additional hints on using the Model 990 or resolving
problems we suggest that you look at the Model 990 section of our website at
www.outlawaudio.com, or enter the Model 990 Section of our Outlaw Saloon.
If your problem persists, please call us at 866-OUTLAWS (688-5297) or 866-
OUTLAWS (688-5292).
System Reset
In rare cases the Model 990’s internal processor may freeze or lock-up causing
abnormal operation. This is common to all microprocessor-controlled devices when
the unit is subject to excessive static discharge, AC line noise, or power spikes.
In most cases it is easy to solve this problem by simply unplugging the
Model 990 from its AC power source for about five minutes. After waiting,
reconnect the power cord and turn the unit on. If the unit functions normally,
no further action is needed.
In the event that the unit still does not operate properly, it may be necessary to
manually reset the processor. Note, however, that when the processor is reset
you will lose all settings including digital audio assignments, surround mode
settings, speaker configurations, tuner presets and any other memory items.
For this reason we strongly recommend that you record these settings on the
chart provided on page 19 of this manual so that it is easy to restore them after
resetting the processor.
To perform system reset:
1. Turn the rear-panel MAIN POWER switch on. The Standby/On
indicator on the front panel will glow amber.
2. Press and hold ENTER and MENU buttons on the front panel.
3. Release the buttons when the Model 990 briefly turns on.
“SYSTEM RESET” appears in the front-panel display. The unit will
then turn off.
4. Press STANDBY/ON button on front panel or one of the source
selector buttons on the remote to resume normal operation.
If the manual reset does not solve the problem, contact Outlaw Audio for
further advice.
Symptom
Possible Cause
Solution Options
Unit does not turn on when remote or
front panel buttons are pressed
No AC Power
Make certain AC power cord is plugged into a live outlet
Make certain rear panel MAIN POWER switch is ON
No sound from digital audio source
Input not properly selected
Make certain the correct digital input is associated to the source
No DTS when a DVD is playing
Incorrect bitstream output from DVD player
Check the DVD player’s setup menus to make certain DTS output is selected
Check the disc menu to make certain DTS is selected
No sound from rear surround speakers
Incorrect speaker configuration
Check Speaker Configuration menu to make certain that surround speakers are set to “small”
or “large”
Intermittent buzzing in tuner
Interference from local sources
Move or relocate the antenna
Move the antenna or unit away from computers, fluorescent or neon lights, or appliances
with motors
Unit does not respond to remote
commands
Low remote battery power
Remote set to different device
Remote sensor is obscured
Change the batteries
Press the TNR button to make sure the remote is outputting 990 codes
Make certain the front-panel remote sensor is not blocked or connect an external remote
sensor
No sound from one or more channels
Poor connections
Incorrect surround mode
Incorrect speaker configuration
Check interconnects to the amplifier and connections from the amplifier to the speakers
Check surround mode to make certain it provides output to all speakers
Check Speaker Configuration menu to make certain all speakers are set to “small” or “large”