Onkyo TXNR1008 - Manual (Page 8)

Troubleshooting
8
Case 1:
If “No Update” is displayed on the front display of the
AV receiver/controller as below, the firmware has
already been updated. You do not need to do anything
further.
Case 2:
If an error occurs, “Error!! *-**” is displayed on the
front display of the AV receiver/controller.
(Alphanumeric characters on the front display are
denoted by asterisks.) The example below is displaying
error code 0-10. See the following table and take
appropriate action.
Errors during update via USB (excluding TX-NR1008)
Case 3:
If an error occurs during updating process, disconnect then
reconnect the AC power cord and try again.
Case 4:
1. If Error Code 3-51 is displayed, try the following
procedure.
2. Disconnect the AC power cord then reconnect.
3. Start up the AV receiver, and select the NET/USB
selector.
4. After the “Now Initializing” display has changed, perform
the update again.
Case 5:
If an error has occurred due to wrong selection of
input sources, turn off and on the AV receiver. Then retry the
update.
ONKYO CORPORATION
2-1, Nisshin-cho, Neyagawa-shi, OSAKA 572-8540, JAPAN
The Americas
ONKYO U.S.A. CORPORATION
18 Park Way, Upper Saddle River, N.J. 07458, U.S.A.
Tel: +1-800-229-1687, +1-201-785-2600
Fax: +1-201-785-2650
http://www.us.onkyo.com/
Europe
ONKYO EUROPE ELECTRONICS GmbH
Liegnitzerstrasse 6, 82194 Groebenzell, GERMANY
Tel: +49-8142-4401-0 Fax: +49-8142-4401-555
http://www.eu.onkyo.com/
China, Hong Kong
ONKYO CHINA LIMITED
Unit 1&12, 9/F, Ever Gain PlazaTower 1, 88, Container Port Road,
Kwai Chung, N.T., HONG KONG
Tel: 852-2429-3118 Fax: 852-2428-9039
http://www.onkyochina.com/
Asia, Oceania, Middle East, Africa
Please contact an ONKYO distributor referring to Onkyo SUPPORT
site.
Error Code Description
*-10, *-20 USB storage device is not detected. Make
sure the USB flash memory or USB cable is
properly connected to the USB port. If the
USB storage device has its own power
supply, use it to power the USB storage
device.
*-14 An update file is not found in the root folder
of the USB storage device, or an update file
is for other model. Retry download following
instructions at the support website. If the
error persists, please contact Onkyo Support
(indicated at the end of this page) and
provide the error code.
Others Retry the update procedure from the
beginning. If the error persists, please
contact Onkyo Support (indicated at the end
of this page) and provide the error code.