ooma Scout User Manual
Page 3

iii
table of contents
Getting Started ...............................................................................................2
Using the ooma System with a Landline ....................................................................................... 2 
Landline Provisioning ...................................................................................................................... 2
Basic Calling ..................................................................................................4
Verify ooma Service is Working ..................................................................................................... 4 
Placing Calls .................................................................................................................................... 4 
Answering Calls ............................................................................................................................... 5 
Ending Calls ..................................................................................................................................... 5 
Emergency 911 Calls ...................................................................................................................... 5 
Service Disruptions .......................................................................................................................... 6 
Other Calling Features .................................................................................................................... 7
The Instant Second Line™ ...........................................................................10
Placing Calls on the Second Line ................................................................................................ 10 
Answering Calls on the Second Line ........................................................................................... 10 
Switching Lines ............................................................................................................................... 10 
Joining a Call (Party Line) ............................................................................................................. 10 
Placing Calls on Hold .................................................................................................................... 11 
Conferencing ................................................................................................................................. 11 
Using the Instant Second line with Cordless Phones .................................................................. 12
The Broadband Answering Machine™ .....................................................14
Initial Setup ..................................................................................................................................... 14 
Retrieving Messages From a Hub or Scout ................................................................................. 14 
Advanced Features ...................................................................................................................... 15
The ooma Lounge........................................................................................18
