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Before you begin – ooma Scout User Manual

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installation

The following instructions are also found in the Quick Start Guide, but are provided here in more detail.

The majority of ooma installations are covered by the following instructions. If you find your situation is not

covered, see the

TROUBLESHOOTING

section or visit our support website http://www.ooma.com/support

online for more information.

Before You Begin

Before you install your new ooma system, you must first activate your ooma Hub on the ooma website at:

http://www.ooma.com/activate. After you’ve activated the ooma Hub, take a minute to make sure you have

all the materials you’ll need, and to decide where you want to install your ooma equipment.

What You Need In Your Home
To install the ooma system, you will need to have a high-speed (DSL, cable or fiber-optic) Internet connection.

Dial-up Internet connections are not fast enough to support the ooma service. The ooma system also does not

support satellite or wireless broadband connections.

What You Need from ooma
Every installation will include one ooma Hub™ device, the main ooma unit which supports one phone. To

extend your ooma service to other phones in the house, install an ooma Scout™ device on each additional

home phone that you want to use with your ooma service. These smaller ooma devices act as satellites,

connecting to the ooma Hub through your home phone wiring, and drawing upon its power and functionality.

The ooma Hub supports up to four ooma Scout devices. If you have a phone which cannot be connected to

an ooma Hub or ooma Scout, it must be disconnected and set aside. Additional ooma Scout devices can be

purchased on the ooma website.

This manual is related to the following products: