ooma Scout - Manual (Page 15)

11
the instant second line
Placing Calls on Hold
With the Instant Second Line, you can place a call on hold.
Placing a Call on Hold
When you are talking on either Line or Line , the line button will display a solid red light. To place your
line on hold, simply press the line button with the solid light. Now the line button will blink slowly. If you hang
up your phone, the other call will remain on hold.
Note: You cannot place two calls on hold at the same time.
Retrieving a Call on Hold
If either Line or has a call on hold, the line button will blink slowly. To retrieve that call, pick up the
phone and press the line button that you want to connect to.
Conferencing
With the ooma system you can create a three-way conference call.
Creating a Three-Way Conference Call
With active calls on both lines, simply press both line buttons simultaneously. Both buttons will light up
red. Now all three parties can talk to each other. If either conferenced line hangs up, that line button light turns
off to indicate that the line is free. Both lines are disconnected when you hang up.
If you don’t already have a second call-in-progress (a third person to conference with), press the other
line button. This will place your current call on hold and switch you to the other line to place a second call.
Ending a Three-Way Conference Call
To break a three-way conference call back into two separate calls, press either line button. The conference
call will end and you will be connected to the line you pressed. The other line will be placed on hold.