Omega OSP SERIES - Manual (Page 59)

59
WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period of 13
months
from date of purchase. OMEGA Warranty adds an additional one (1) month grace period to the normal one (1)
year product warranty to cover handling and shipping time. This ensures that OMEGA’s customers receive maximum
coverage on each product.
If the unit should malfunction, it must be returned to the factory for evaluation. OMEGA’s Customer Service Department
will issue an Authorized Return (AR) number immediately upon phone or written request. Upon examination by OMEGA,
if the unit is found to be defective it will be repaired or replaced at no charge. OMEGA’s WARRANTY does not apply to
defects resulting from any action of the purchaser, including but not limited to mishandling, improper interfacing,
operation outside of design limits, improper repair, or unauthorized modification. This WARRANTY is VOID if the unit
shows evidence of having been tampered with or shows evidence of being damaged as a result of excessive corrosion;
or current, heat, moisture or vibration; improper specification; misapplication; misuse or other operating conditions
outside of OMEGA’s control. Components which wear are not warranted, including but not limited to contact points,
fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products However, OMEGA neither assumes
responsibility for any omissions or errors nor assumes liability for any damages that result from the use of its
products in accordance with information provided by OMEGA, either verbal or written. OMEGA warrants only
that the parts manufactured by it will be as specified and free of defects. OMEGA MAKES NO OTHER WAR-
RANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSEO OR IMPUED, EXCEPT THAT OF
TITLE, AND ALL IMPLIED WARRANTlES INCLUDING ANY WARRANTY OF MERCHANTABIUTY AND RTNESS
FOR A PARTlCULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATlON OF LIABILITY: The remedies of
purchaser set forth herein ate exclusive and the total liability of OMEGA with respect to this order, whether
based on contract, warranty, negligence. Indemnification, strict liability or otherwise, shall not exceed the
purchase price of the component upon which liability is based. In no event shall OMEGA be liable for
consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a ”Basic Component”
under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical applications or used on
humans. Should any Product(s) be used in or with any nuclear installation or activity, medical application, used on
humans, or misused in any way, OMEGA assumes no responsibility as set forth in our basic WARRANTY/DISCLAIMER
language, and additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage
whatsoever arising out of the use of the Product(s) in such a manner.
RETURN REQUESTS / INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE RETURNING
ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM
OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The assigned AR
number should then be marked on the outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage in
transit.
FOR WARRANTY RETURNS, please has the
following information available BEFORE contacting
OMEGA:
1. P.O. number under which the product was
PURCHASED,
2. Model and serial number of the product under
warranty, and
3. Repair instructions and/or specific problems
relative to the product.
FOR NON-WARRANTY REPAIRS, consult OMEGA for
current repair charges. Have the following information
available BEFORE contacting OMEGA:
1. P.O. number to cover the COST of the repair,
2. Model and serial number of product, and
3. Repair instructions and/or specific problems relative to
the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our customers the
latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
(C) Copyright 1999 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied, reproduced,
translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without prior written consent of OMEGA
ENGINEERING, INC.
PATENT NOTICE: U.S. PAT. B1 5,368,392; 5,524,984; 5,727,880; 5,465,838; 5,823,678; 5,823,678; 5,823,679. Other U.S. and
Foreign Patents and Applications Pending. Manufactured in Italy. Licensed by Omega Engineering Inc.