RCA Alert Guard 24F671T - Manual (Page 38)

34 Chapter 5 Graphics contained within this publication are for representation only.
Other Information
Message on-screen that I might have missed alerts
• Check the green light. If on, the signal might have been lost momentarily due to
interference. If you think the reception you’re receiving is the best you can get, press the
CLEAR button. The on-screen message won’t reappear.
• The NWR channel might be too weak. Press the HEAR VOICE button on the remote. If it’s
not clear, you need to search for a stronger channel in the NWR CHANNEL menu. If
you’re already receiving the strongest channel, connect an external or amplified antenna
to the EXT Alert Guard ANT jack on the back of the TV. Go to page 59 to purchase an
amplified antenna. For best reception, the external antenna should be located outside
your home.
Message on-screen that power was interrupted
• The TV can’t receive alerts during a power outage. Press the HEAR VOICE button once
power is restored to hear any alerts that might have been issued.
Message seen option not working
• The TV can’t display the message when the TV is off. Press the VIEW MESSAGE button to
view the alert.
Receiving too many alerts
• Go to the Alert Guard menu and select Locations. Check all the locations you set. If
you’ve chosen All of U.S. or All nearby, you might want to select a specific area.
• If all four locations have been set in the LOCATIONS menu, consider setting Nearby 1, 2
and 3 to No Area. Highlight the state you set for these areas and then press the left or
right arrow button to choose No Area (it is listed before Alabama and after St. Lawrence
River.
TV Problems
TV won’t turn on
• Press the TV button.
• Make sure the TV is plugged in.
• Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in
something else.
• Something might be wrong with your remote control. Press the POWER button on the
front of the TV. If the TV turns on, check the remote control solutions on page 36.
• The front panel controls may be locked (disabled). Use the remote control to unlock the
front panel controls by selecting the Lock Fr. Panel in the PARENTAL CONTROL menu and
press OK (box won’t have check mark).
Buttons don’t work
• If you’re using the remote control, press the TV button first to make sure the remote is in
TV mode.
• The front panel controls may be locked (disabled). Use the remote control to unlock the
front panel controls by selecting the Lock Fr. Panel in the PARENTAL CONTROL menu and
press OK (box won’t have check mark).
• Unplug the TV for two minutes and then plug it back in. Turn the TV on and try again.
TV turns off unexpectedly
• Sleep timer may have been activated. Go to page 32 for instructions.
• KidPass may have been activated. Go to page 28 for instructions.
• Wake-up timer turned on the TV and no remote or front panel buttons were pressed for
two hours.
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