Limited warranty, Customer service -336-1900 – RCA CC432 User Manual
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Limited Warranty
What your warranty covers:
• Any defect in material or
workmanship.
For how long after your purchase:
• Ninety days for labor charges.
• One year for parts.
The warranty period for rental units
begins with the first rental or 45 days
from date of shipment to the rental
firm, whichever comes first.
What we will do:
• Pay any Authorized RCA Camcorder
Servicenter the labor charges to repair
your camcorder.
• Pay any Authorized RCA Camcorder
Servicenter for the new or, at our
option, refurbished replacement parts
required to repair your camcorder.
How you get service:
• Check with your RCA Camcorder
Dealer or call 1-800-336-1900 for the
Authorized RCA Camcorder
Servicenter nearest you. State that you
have an RCA camcorder.
If an Authorized RCA Camcorder
Servicenter is conveniently near you:
• Take your camcorder to the Authorized
RCA Camcorder Servicenter of your
choice.
• Show the service center representative
your sales receipt or other evidence of
purchase date.
• Pick up your camcorder when repairs
are completed.
If an Authorized RCA Camcorder
Servicenter is not located conveniently
near you:
• Pack the camcorder so that it will not
be damaged during shipping. (We
recommend using the original carton
and packing materials.) Include any
cables and other accessories originally
furnished with the camcorder.
• Include in the camcorder carton
(1) a copy of your sales receipt or other
evidence of purchase date, (2) your
name and address, and (3) a brief
description of the problem.
• Ship the camcorder to an Authorized
RCA Camcorder Servicenter.
• Pay any charges billed to you by the
Servicenter for service not covered by
the warranty.
What your warranty does not cover:
• Customer instruction. (Your owner’s
manual clearly describes how to install,
adjust, and operate your camcorder.
Any additional information should be
obtained from your dealer.)
• Installation and related adjustments.
• Cleaning of video/audio heads.
• Damage from misuse or neglect.
• Battery for clock or other features.
• A camcorder that has been modified or
incorporated into other products or is
used for institutional or other
commercial purposes.
• A camcorder purchased or serviced
outside the USA.
• Acts of God, such as but not limited to
lightning damage.
Product Registration:
• Please complete and mail the product
registration card packed with your
camcorder. It will make it easier to
contact you should it ever be necessary.
The return of the card is not required
for warranty coverage.
How state law relates to this warranty:
• This warranty gives you specific legal
rights and you also may have other
rights that vary from state to state.
If you purchased your camcorder
outside the United States:
• This warranty does not apply. Contact
your dealer for warranty information.