Russound ST2S - Manual (Page 38)

38
WARRANTY & REPAIR
The Russound ST2S is fully guaranteed against all defects in materials and workmanship for two (2)
years from the date of purchase. During this period, Russound will replace any defective parts and
correct any defect in workmanship without charge for either parts or labor.
For this warranty to apply, the unit must be installed and used according to its written instructions. If
service is necessary, it must be performed by Russound. The unit must be returned to Russound at
the owner's expense and with prior written permission. Accidental damage and shipping damage are
not considered defects, nor is damage resulting from abuse or from servicing by an agency or per-
son not specifically authorized in writing by Russound.
This Warranty does not cover:
• Damage caused by abuse, accident, misuse, negligence,
or improper installation or operation
• Power surges and lightning strikes
• Normal wear and maintenance
• Products that have been altered or modified
• Any product whose identifying number, decal, serial number, etc.
has been altered, defaced or removed
Russound sells products only through authorized Dealers and Distributors to ensure that customers
obtain proper support and service. Any Russound product purchased from an unauthorized dealer or
other source, including retailers, mail order sellers and online sellers will not be honored or serviced
under existing Russound warranty policy. Any sale of products by an unauthorized source or other
manner not authorized by Russound shall void the warranty on the applicable product.
Damage to or destruction of components due to application of excessive power voids the warranty on
those parts. In these cases, repairs will be made on the basis of the retail value of the parts and
labor. To return for repairs, the unit must be shipped to Russound at the owner's expense, along with
a note explaining the nature of service required. Be sure to pack the unit in a corrugated container
with at least three (3) inches of resilient material to protect the unit from damage in transit.
Before returning a unit for repair, call Russound at (603) 659-5170 for a Return Authorization number.
Write this number on the shipping label and ship to:
Russound
ATTN: Service
5 Forbes Road
Newmarket, NH 03857
Due to continual efforts to improve product quality as new technology and techniques become avail-
able, Russound/FMP, Inc. reserves the right to revise system specifications without notice.