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Troubleshooting – RCA D771 User Manual

Page 5

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• You may have pressed an invalid key for the mode the

remote is in (e.g., the RECORd key only works in VCR
Mode).

• Make sure the batteries are properly installed. (See

Battery Installation on page 1).

• Replace the batteries with two new AA batteries.

Reprogramming may be required.

Problem: The remote does not operate your
component.

• You must put the remote in the correct mode by

pressing the corresponding component key (TV, VCR,

dVd, SAT, AUX1, AUX2) so the remote knows which
component you want to operate.

• Remove any obstacles between the remote and the

component. Make sure to aim the remote at the IR
sensor on the component.

• Make sure the batteries are properly installed. (See

Battery Installation on page 1).

• Replace the batteries with two new AA batteries.

Reprogramming may be required.

• Reset the remote. Remove the batteries. Then press and

hold the number 1 key on the remote for several seconds
to reset the microprocessor inside the remote. Release the
number 1 key, reinstall the batteries, and try the remote
again. Reprogramming will be required.

Problem: The remote is not performing commands
properly.
• You must put the remote in the correct mode by

pressing the corresponding component key (TV,

VCR, dVd, SAT, AUX1, AUX2) so the remote knows

which component you want to operate.

• Make sure the component is “ready” (e.g., DVD

player has disc loaded; VCR has tape loaded, etc.).

• You may have pressed an invalid key for the mode

the remote is in (e.g., the RECORd key only works

in VCR Mode).

• If you are trying to turn on an RCA, GE or

PROSCAN component, press the component key

(TV, VCR, dVd, SAT, AUX1, AUX2) instead of the

ON·OFF key.

• If you’re trying to change channels, try pressing the

OK key after entering the channel number as this is a

requirement of certain models and brands.

• There is a possibility that a programmed code may

only be able to control some of your component

features (e.g., only turns a component on and

off). Follow the steps provided for programming

the remote (See Programming sections). If the

component can be turned on and off, make sure

you press the CH+/CH- key to see if the component

responds. If not, try the next code from the list.

Problem: The VCR won’t record.
• As a safety feature, you must press the RECORd key

twice to begin recording.

• Make sure the tape is properly loaded in the VCR.
• Make sure the tape is not write-protected. If the

safety tab is removed, the tape is write-protected and

you cannot record onto that tape.

OR

3. While in MENU Mode, these

keys will function as follows:

Navigation LEFT/RIgHT keys

will operate as cursor right
and left.

Navigation UP/dOWN keys

will operate as cursor up and
down.

MENU or OK key applies the

highlighted menu item.

Not all functions in all models

and brands of equipment may
be fully supported.

Exiting the Menu Mode

To exit the MENU Mode and
clear the screen on your TV, push
the

CLEAR

key.

Troubleshooting

Problem: Remote can’t be programmed to operate

your component.
• You may be too far away from the component or at a

wrong angle. This remote uses IR (infrared) technology
to communicate with components. The remote sends
the code and the component’s IR sensor reads the code.
Therefore, there must be an unobstructed path between
the remote and the IR sensor on the component.
Move closer and make sure you point the remote at
the component (VCR when programming the VCR
key; DVD when programming the dVd key; TV
when programming the TV key; satellite receiver when
programming the SAT key).

• If you’ve entered all of the codes for your brand that are

in the enclosed Code Lists and followed the instructions,
try the Automatic Code Search method (See Using
Automatic Code Search).

• You must put the remote in the correct mode by

pressing the corresponding component key (TV, VCR,

dVd, SAT, AUX1, AUX2) so the remote knows which
component you want to operate.

• To program the universal remote to operate a

combination unit (TV/VCR or TV/DVD), first try
the VCR or DVD codes for your brand. Some units,
however, require that you program both the TV (using
the TV codes) and the VCR or DVD (using the VCR or
DVD codes) for full operation.

• To program the universal remote to operate a

combination unit (VCR /DVD), first program your
VCR using the VCR key and then program your DVD
using the dVd key.

Problem: The indicator light does not light when

you press a key.
• You must put the remote in the correct mode by

pressing the corresponding component key (TV, VCR,

dVd, SAT, AUX1, AUX2) so the remote knows which
component you want to operate.