Blackberry Pearl 8110 - Manual (Page 273)

• Verify that wireless data synchronisation is turned on in the address book, calendar, task list and memo list.
Custom address book field data is not appearing on my computer
You can only synchronise the data in a custom address book field with a text field in the email application on your computer. For example,
you cannot add a contact's birthday to a custom address book field on your BlackBerry® device and synchronise it with the email application
on your computer because the birthday field is a date field in the email application on your computer.
Some characters in calendar entries do not appear correctly after synchronisation
If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your computer might
not support these characters.
On your computer, check that you are using the correct default code page and that the correct font support is installed on your computer.
For more information, see the documentation for the operating system on your computer.
Browser troubleshooting
No browser is available on my device
Try performing the following actions:
• Check that your BlackBerry® device is connected to the wireless network.
• Check that your wireless service plan includes this service.
I cannot set up automatic synchronisation for bookmarks
When you add a bookmark, you can only set the Auto Synchronise and Start Time fields if content protection is turned off.
I cannot play a song or video on a web page
Your BlackBerry® device might not support the size or file format of the song or video file.
Application troubleshooting
I cannot add applications
Try performing the following actions:
• Check that your BlackBerry® device is connected to the wireless network.
• Check that your device has enough memory to add the application.
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