Troubleshooting (continued), Limited 90-day warranty – RCA RCR450 User Manual

Page 6

Troubleshooting (continued)

Our company (in the U.S.,THOMSON INC. / In Canada,
Thomson multimedia Ltd.) warrants that for 90 days
from date of purchase, it will replace this product if
found to be defective in materials or workmanship. For
a prompt, no charge replacement of equivalent product,
return the defective product postage prepaid to the
appropriate address.

In the US:

In Canada:

Product Exchange Center

Thomson multimedia Ltd.

11721 Alameda Avenue

6200 Edwards Boulevard

Socorro TX 79927

Mississauga, Ontario
Canada L5T 2V7

This replacement is the company’s sole obligation under
this warranty. THOMSON INC. / Thomson multimedia
Ltd. will not be responsible for any incidental or
consequential damages or for any loss arising in
connection with the use or inability to use this product.
Some states/provinces do not allow the exclusion or
limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
This warranty excludes defects or damage due to misuse,
abuse, or neglect. This warranty gives you specific legal
rights, and you may also have other rights, which vary
from state to state/province to province.

Limited 90-Day Warranty

Problem: The remote is not performing commands properly.

• You must put the remote in the correct mode by

pressing the corresponding component key (TV, VCR,
DVD

, SAT·CBL) so the remote knows which component

you want to operate.

• Make sure component is “ready” (e.g., DVD player has

disc loaded; VCR has tape loaded, etc.

• You may have pressed an invalid key for the mode the

remote is in.

• If you’re trying to turn on an RCA, GE or PROSCAN

component, press the component key (TV, VCR, DVD,
SAT·CBL

) instead of the ON·OFF key.

• If you’re trying to change channels, try pressing the

key after entering the channel number as this

is a requirement of certain models and brands.

• There is a possibility that a programmed code may only

be able to control some of your component features
(e.g., only turns a component on and off). To confirm
that the component key is programmed with the correct
code for maximum functionality, test the component.
Attempt to control a variety of the component’s
functions with the remote. If some of the features of
your components do not work, try programming the
remote with a different code in the list (using the Direct
Entry Method) until you find the code that allows the
remote to control the majority of your component’s
functions. Different codes can provide different levels
of functionality.

Problem: The LED indicator light does not turn on when
you press a key.

• You must put the remote in the correct mode by

pressing the corresponding component key (TV, VCR,
DVD

, SAT·CBL) so the remote knows which component

you want to operate.

• You may have pressed an invalid key for the mode the

remote is in.

• Make sure the batteries are fresh and are properly

installed. (See Battery Installation on page 3.) Replace
the batteries with two new AAA batteries, if necessary.
Reprogramming may be required.

Problem: The VCR won’t record.

• Make sure the remote is in VCR Mode.
• Make sure the tape is properly loaded in the VCR.
• Make sure the tape is not write-protected. If the safety tab

is removed the tape is write-protected, and you cannot
record onto that tape.

Problem: The remote will not change channels on your
component.

• You must put the remote in the correct mode by

pressing the corresponding component key (TV, VCR,
DVD

, SAT·CBL) so the remote knows which component

you want to operate.

• Press the OK key after you enter a channel number.

• Remove any obstacles between the remote and the

component. Make sure to aim the remote at the IR
sensor on the component.

Problem: The component’s menu doesn’t appear on the TV
screen.

• Make sure you have connected your component to

your TV properly. (See your components’ Owner’s
Manuals for proper connection procedures.)

• You must put the remote in the correct mode by

pressing the corresponding component key (TV, VCR,
DVD

, SAT·CBL) so the remote knows which component

you want to operate.

• Menu access isn’t supported for all brands. If that’s the

case, you’ll need to use your original remote control to
access menu functions for these components.

For more information, please visit www.rca.com.

RCR450_NA_CAWIB_REVC.qxd 8/23/04 9:20 AM Page 10