RCA MC2602 - Manual (Page 48)

EN
Troubleshooting Tips
After connecting the player to computer,
"USB connected" does not appear on the
display.
• Make sure the device is powered on. Some
players do not automatically come on when
plugged into the computer.
• Make sure that the USB connections to the
computer and device are securely in.
Cannot access the player via Windows
2000 computer.
• Install the Service Pack 3 for Windows 2000.
Visit www.windowsupdate.
microsoft.com to check for the latest
updates.
Cannot playback tracks on the player.
• Make sure audio tracks are encoded in the
mp3 or Windows Media formats at supported
bitrates. Please check the player’s user
manual for bitrates supported.
• WMA files may be DRM protected and you
don’t have the proper rights (license) to play
the files.
• Check the website and/or application help
system of the music download service
provider from where the content was
purchased from for license acquisition details.
• For more information on how license
acquisition works, go to
www.microsoft.com/windowsmedia/drm
What does the PlaysForSure logo mean?
(available on certain models)
• PlaysForSure is a new logo program from
Microsoft®. Consumers can match the
PlaysForSure logo on a large selection of
devices and online music stores. If you see the
logo, you’ll know your digital media will play
for sure.
• For more information on the Microsoft
PlaysForSure program, visit
www.PlaysForSure.com.
• For more information on RCA PlaysForSure
devices, visit www.rca.com.
The device cannot be recognized by
Audible Manager
• Your previously installed Audible Manager
may not work with this player. You have to
reinstall Audible Manager completely by
following the instructions from your CD-ROM
which comes with this digital music player.
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