Remington ST3812B - Manual (Page 18)

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118035
6 troubleshooting
OBSERVED FAULT POSSIBLE CAUSE REMEDY
Motor does not run when you turn trig-
ger switch on
1. Extension cord connection is loose 1. Check cord connection at electri-
cal outlet and at rear of trimmer/
edger
Line does not feed when you tap the
line advance button
1. All line has been used on spool
2. Line has retracted into spool
3. Line is caught or tangled on spool
and will not feed
1. Install new line on spool, following
steps under Replacing Trimmer/
Edger Line, page 8
2. Remove spool and pull line out,
then replace spool
3. Remove spool, loosen and un-
tangle line, then replace spool
Note: For additional help, visit our
technical service web site at
www.desatech.com.
WARNING: Unplug trimmer/edger from power source before servicing.
Severe injury or death could occur from fire, electrical shock, or rotating line.
Technical Service
You may have further questions about
assembling, operating, or maintain-
ing this trimmer/edger. If so, you can
visit our Technical Service web site at
www.desatech.com or contact our
Technical Service Department at 1-800-
858-8501 (English only). You may also
write to:
DESA Specialty Products™
ATTN: Technical Service Specialty
Products
P.O. Box 90004
Bowling Green, KY 42102-9004
When contacting DESA Specialty Prod-
ucts™, have ready
• Your Name
• Your Address
• Your Phone Number
• Model Number of Product
• Date of Purchase (include copy of receipt
for written requests)
Replacement Spool
Part Number Description
RS65B Replacement Spool
with Line
WARNING: Use of non-Rem-
ington® parts or accessories may
cause personal injury or damage
to the unit.