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Disa password, Acd/ucd, Setting your disa password – NEC Xen User Manual

Page 16: Break mode, Answering call using headset

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DISA Password

Setting Your DISA Password

Lift handset
Dial DISA Password set access code___
Dial your DISA ID code____
Dial your current DISA password___ default 0000000000 (10 zeros)
Dial your new DISA password___
Replace handset

Note 1: Password may be a maximum of 10 digits. If the new password is less than 10
digits, replace the handset to enter.

Note 2: It is recommended that your DISA password be 10 digits and be changed
frequently to prevent unauthorised use.

ACD/UCD

Log On

Log Off

Press Speaker

Press Speaker

Dial access code____

Dial access code____

Dial 1

Dial 2

Press Speaker

Press Speaker

Note: A LOG key may be assigned in system programming to log/off from the ACD/UCD
group. A lit led indicates that the station is logged-on.

Break Mode

Set

Cancel

Press Speaker

Press Speaker

Dial 40

Dial 42

Press Speaker

Press Speaker

Note 1: Break Mode is only available while an agent is logged-on.

Note 2: A Break key may be assigned in system programming to set/cancel Break Mode.
A lit LED indicates that the station is in Break Mode.

Answering Call Using Headset

Press HEADSET to answer
Converse
Press HEADSET to hang up