How to get help – Nortel Networks 10292FA User Manual
Page 15
Preface
15
Installation and Networking Guidelines for Optical Routing
How to get help
If you purchased a service contract for your Nortel Networks product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller for assistance.
If you purchased a Nortel Networks service program, contact one of the following
Nortel Networks Technical Solutions Centers:
Additional information about the Nortel Networks Technical Solutions Centers is
available from the
URL.
An Express Routing Code (ERC) is available for many Nortel Networks products
and services. When you use an ERC, your call is routed to a technical support
person who specializes in supporting that product or service. To locate an ERC for
your product or service, go to th
URL.
Technical Solutions Center
Telephone
Europe, Middle East, and Africa
(33) (4) 92-966-968
North America
(800) 4NORTEL or (800) 466-7835
Asia Pacific
(61) (2) 9927-8800
China
(800) 810-5000