Nortel Networks 3100 EN - Manual (Page 29)

Basic functions
Web User Interface User Guide 29
Placing a call on hold
While on a call, you can place a call on hold.
1. To place a call on hold, press 6#.
Releasing a call from hold
You can release a call that you placed on hold.
1. To release a call on hold, press 7#.
Placing a call on hold and making another call
After you place a call on hold, you can place another call.
1. To hold a call and dial another, press 1#.
Canceling a call
You can cancel a call. For example, if you place a call on hold and make
a second call, you can cancel the second call.
1. To cancel a call, press 2#.
Swapping two calls
You can swap two calls. For example, if you have a call on hold and are
on a second call, you can place the second call on hold and make the first
call active.
1. To swap two calls, press 3#.
Executing a consultative transfer
You can consult with a third-party during a call and then transfer the call
to the third-party.
1. To execute a consultative transfer, press 1dial>#.
2. Consult with the third party.
3. To transfer the call, press 4#.