Branch office, Normal mode, Local mode – Nortel Networks 6140 User Manual
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Branch Office
Branch Office
This section describes the Branch Office handset which can operate in Normal Mode
or Local Mode.
Normal Mode
In Normal Mode, the handset registers with the Main Office and receives services
from the Main Office. At any time during Normal Mode, you can check local mode
functionality (make and receive calls) by enabling Local Mode and then return to
Normal Mode.
Local Mode
If the WAN connection goes down, the handset loses communication with the Main
Office TPS. The handset then registers with the Branch Office and receives services
from the Branch Office. When in Local Mode,
Local Mode
displays on the handset.
Troubleshoot Branch Office
When using Branch Office, you can see error messages on your screen. Table 4 lists
error messages and corrective actions.
Table 4
Troubleshoot Branch Office
Display Message
Probable Cause
Actions
Local Mode
Network problem.
Contact local network
administrator if problem
persists.
Local Mode
Invalid ID (1)
Gatekeeper unable to find end
point from Branch User ID.
Notify local network
administrator.
Local Mode
Invalid ID (2)
Branch User ID not found in
any equipped TN.
Notify local network
administrator.