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While on an active call, Place a call on hold, Transfer a call – Nortel Networks 6140 User Manual

Page 75: While on an active call 75, Place a call on hold 75 transfer a call 75

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While on an active call

While on an active call

This section describes the features that are available during an active call.

Place a call on hold

Use the Hold feature when talking on one line and another call arrives on a second
line. Retain the original call by placing it on hold and then answer the second call.

To place a call on hold:

To activate the

Hold

function, press

FCN

and select the

Hold

soft key. The

number that corresponds to the line on
hold flashes in the upper display area.

If

Automatic Hold

is enabled, the

active call is automatically placed on
hold when you answer the second call.

To retrieve a call on hold:

1.

Press the

Line

button plus the line

number of the call that you wish to
retrieve to access the Feature Keys
menu in the active (off-hook) state.

2.

Press

Enter

.

Transfer a call

Use the Transfer feature to redirect a call to the appropriate person.

To use the Transfer feature to direct
a call to a third party:

1.

Select the

Transfer

soft key.

2.

Enter the DN to which the call is being
transferred.

3.

When the number rings or a person
answers, press the

Transfer

soft key

again to talk.