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Transfer, Transfer 12, Blind transfer 12 – Nortel Networks ATA 2 User Manual

Page 12: Hold 12

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Feature List

Business Communications Manager ATA 2 User Guide

P0941629

Issue 05

Transfer

Allows you to transfer a call. To transfer a call you must have an available intercom
line.

Blind Transfer

1. Press

ы¥ав.

2. Press the transfer destination number.

3. Replace the handset.

Transfer using announce

1. Press

ы¥ав (intercom dial tone is heard).

2. Press the transfer destination number.

3. Announce the call to the receiving party (optional).

4. Replace the handset.

Transfer using Conference

1. Press

ûÛ.

2. Make the second call.

3.

ы¥Ь.

4. Replace the handset.

To Transfer an external call to a co-worker with a line appearance using Hold

1. Put the caller on hold and select your alternate line.

2. Call your co-worker. Tell your co-worker the flashing line appearance is a call

for them.

3. Replace the handset.

Note: Your co-worker must have an Business Communications Manager

telephone with line appearance.