Answering a call, Call hold, Microphone mute – Polycom IP 500 User Manual
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7
Answering a Call
Using the Handset:
Pick up the handset.
The active call will appear on the display
showing call duration and destination.
Using Handsfree Speakerphone Mode:
With the handset on hook, pressing
Hold
Del
Sel
Conference
1
3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
2
1
DEF
3
5
4
MNO
JKL
GHI
6
TUV
8
7
WXYZ
9
OPER
PQRS
0
or the line key (
Hold
Del
Sel
Conference
1
3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
2
1
DEF
3
5
4
MNO
JKL
GHI
6
TUV
8
7
WXYZ
9
OPER
PQRS
0
) opposite the
incoming call will answer in Handsfree
Speakerphone Mode.
Using the Headset:
Pressing
Hold
Del
Sel
Conference
1
3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
2
1
DEF
3
5
4
MNO
JKL
GHI
6
TUV
8
7
WXYZ
9
OPER
PQRS
0
or the line key (
Hold
Del
Sel
Conference
1
3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
2
1
DEF
3
5
4
MNO
JKL
GHI
6
TUV
8
7
WXYZ
9
OPER
PQRS
0
)
will answer the call through an option-
ally connected headset.
Call Hold
During a call, press
Hold
Del
Sel
Conference
1
3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
2
1
DEF
3
5
4
MNO
JKL
GHI
6
TUV
8
7
WXYZ
9
OPER
PQRS
0
or the
Hold soft key.
The call will be placed on hold and indicated
on the display. The remote party will also
see a “Held” call on their telephone display.
Press
Hold
Del
Sel
Conference
1
3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
2
1
DEF
3
5
4
MNO
JKL
GHI
6
TUV
8
7
WXYZ
9
OPER
PQRS
0
again or the
Resume soft key to
retrieve the call.
If multiple calls are on hold, use the line
keys on the left of the display to select a
call then press the
Resume soft key or line
key again to retrieve the call.
Microphone Mute
While on a call, press
Hold
Del
Sel
Conference
1
3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
2
1
DEF
3
5
4
MNO
JKL
GHI
6
TUV
8
7
WXYZ
9
OPER
PQRS
0
. The LED on the
telephone lights up and a flashing micro-
phone on the display indicates that the other
party (parties) cannot hear you.
If on an active call on a telephone with
multiple lines, pressing the
Answer soft
key places the previous active call on
hold to answer the new incoming call.
Pressing
Answer will also answer the
call in the previously connected mode.
Incoming calls may be
ignored by pressing the
EndCall soft key or
Hold
Del
Sel
Conference
1
3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
2
1
DEF
3
5
4
MNO
JKL
GHI
6
TUV
8
7
WXYZ
9
OPER
PQRS
0
.
This will cancel ringing on
the telephone and transfer
the caller to Voice Mail (if
supported).
Microphone Mute applies to all modes:
handset, headset, and handsfree. You can
still hear all other parties while Mute is
enabled.
To turn off Microphone Mute, press
Hold
Del
Sel
Conference
1
3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
2
1
DEF
3
5
4
MNO
JKL
GHI
6
TUV
8
7
WXYZ
9
OPER
PQRS
0
again.