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Alert message, Troubleshooting checklist – Pantech C530 User Manual

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Alert message

If you experience any problem while using your mobile phone, please

refer to the following checklist. If the problem still persists, contact your

dealer or nearest carrier.
When the “Insert SIM Card” message appears:
Make sure the SIM card is correctly installed. Check to see if the SIM

card is working properly. If it does not work, try to clean the contact

points of the card with a dry cloth. If it is out of order, take it to your

service provider.
When the “Text Message Full” message appears:
The received or saved messages are full in your phone or SIM memory.

You need to delete the message.
When the “Multimedia Message Full” message appears:
The saved messages are full in your phone memory. When you receive

new message you will see “Multimedia Message Full. Move To Inbox?”

You can move to inbox or delete the message.
When the “Password” message appears in Phone locked state:
Enter the phone password. The default password is”1234”. If you cannot

remember the password, contact the nearest carrier.
When the “Enter PIN1” message appears:
Input PIN1. If you cannot remember it, contact your service provider.

You can still receive calls even if your mobile phone becomes locked

after entering the incorrect PIN1 on three consecutive attempts.

When the “No Service” or “Network Search” appears:
If you cannot make/receive a call when you are indoors or undergrounds

where the signal strength is poor, move toward a window or go out to an

open area. If you still cannot make a connection, contact your service

provider.

Troubleshooting checklist

When audio quality is poor:
End a call and try again.

When the other party cannot hear you speaking:
Your phone may be set to MUTE. Disable the MUTE function. Or your

hand may be covering the microphone located below the l key.

When battery lifetime is shorter than usual:
This may happen when you are in an area with low signal strength. Turn

off your phone when it is not in use. Change the battery when battery

energy is exhausted.

When your mobile phone does not turn on:
Make sure your battery is charged. Check to see if your phone works

while recharging the battery.

When you are unable to send a message:
Either you are not registered to receive an SMS service, or you may be

in an area where your network service provider cannot provide such a

service.