Philips DCM109 - Manual (Page 24)

24
12 Troubleshooting
Warning
Never remove the casing of this apparatus. •
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact
Philips, ensure that the apparatus is nearby
and the model number and serial number
are available.
No power
Ensure that the AC power plug of the •
unit is connected properly.
Ensure that there is power at the AC
•
outlet.
As a power-saving feature, the unit
•
switches off automatically 15 minutes
after track play reaches the end and no
control is operated.
No sound or poor sound
No sound or poor sound
Adjust the volume. •
Disconnect the headphones. •
Check that the speakers are connected •
correctly.
Check if the stripped speaker wires are
•
clamped.
Left and right sound outputs reversed
Check the speaker connections and •
location.
No response from the apparatus
Disconnect and reconnect the AC power •
plug, then turn on the system again.
As a power-saving feature, the system •
switches off automatically 15 minutes
after track play reaches the end and no
control is operated.
Remote control does not work
Before you press any function button, •
first select the correct source with the
remote control instead of the main unit.
Reduce the distance between the remote
•
control and the unit.
Insert the battery with its polarities
•
(+/– signs) aligned as indicated.
Replace the battery.
•
Aim the remote control directly at the •
sensor on the front of the unit.
No disc detected
Insert a disc. •
Check if the disc is inserted upside down. •
Wait until the moisture condensation at •
the lens has cleared.
Replace or clean the disc.
•
Use a finalized CD or correct format disc. •
Cannot display some files in USB device
The number of folders or files in the USB •
device has exceeded a certain limit. This
phenomenon is not a malfunction.
The formats of these files are not
•
supported.
USB device not supported
The USB device is incompatible with the •
unit. Try another one.
Poor radio reception
Increase the distance between the unit •
and your TV or VCR.
Fully extend the FM antenna.
•
Timer does not work
Set the clock correctly. •
Switch on the timer. •
Clock/timer setting erased
Power has been interrupted or the power •
cord has been disconnected.
Reset the clock/timer.
•
EN