Philips DVD170AT - Manual (Page 19)

If the DVD-Video player appears to malfunction, first consult
this checklist. Something simple may have been overlooked.
Do not attempt to repair the system yourself under any cir-
cumstances; this will invalidate the warranty.
Look for the specific symptom(s). Then perform only the meas-
ures indicated in order to remedy the specific symptom(s).
SYMPTOM
• Remedy
NO POWER................................................................................
• Make sure the on/off button on the front of
the player is set to ON.
• Make sure both ends of the power cord are
properly connected.
• Make sure there is power at the AC outlet
by plugging in another appliance.
NO PICTURE..............................................................................
• Make sure the TV is switched on.
• Select the same channel and source on the
TV as on the player.
• Check the video connection.
DISTORTED PICTURE..............................................................
• Check the disc for fingerprints and clean it
with a soft cloth, wiping from the center to
the edge.
• Sometimes a small amount of picture
distortion may occur. This is not a
malfunction.
COMPLETELY DISTORTED PICTURE WITH PLAYER MENU
• NTSC/PAL switch in the wrong position.
NO COLOR IN THE PICTURE WITH PLAYER MENU ..........
• NTSC/PAL switch in the wrong position.
DISC WILL NOT PLAY ............................................................
• Make sure the disc label is facing upward.
• Clean the disc.
• Check if the disc is defective by trying
another disc.
NO SOUND................................................................................
• Check audio connections.
• If using a HiFi amplifier, try another sound
source.
DISTORTED SOUND FROM HIFI AMPLIFIER ......................
• Make sure the player’s audio L/R output is
not connected to the amplifier’s phono
input.
NO RETURN TO START-UP SCREEN WHEN DISC IS
REMOVED..................................................................................
• Reset by switching the player off and then
on again.
• Check to see if the program indicates that
another disc should be loaded.
THE PLAYER DOES NOT RESPOND TO THE REMOTE
CONTROL ..................................................................................
• Aim the remote control directly at the sen-
sor on the front of the player.
• Move any objects that could obstruct with
the signal path.
• Inspect or replace the batteries.
DISTORTED OR BLACK AND WHITE PICTURE WITH DVD
OR VIDEO CD DISC ..................................................................
• The disc format is not compatible with the
type of TV set being used (NTSC/PAL).
NO AUDIO AT DIGITAL OUTPUT ..........................................
• Check the digital connections.
• Check the settings menu to make sure that
the digital output is set to ON.
• Check to make sure that the audio format
of the selected audio language matches
your receiver capabilities.
KEYS DO NOT WORK ..............................................................
• Reset by switching the player off, then on
again.
Some problems can occur when the
disc inside the player is dirty. To
avoid such problems, clean your
discs regularly with a soft cloth.
Always wipe a disc from the center
towards the edge.
CAUTION
Do not use solvents such as
benzene, thinner, commercial-
ly-available cleaners, or anti-
static spray intended for analo-
gue discs.
CLEANING DISCS
BEFORE REQUESTING SERVICE
english
25
BEFORE REQUESTING SERVICE