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Troubleshooting, Telephone system – Panasonic KX-TG5480 User Manual

Page 85

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Answering System

Preparation

85

T

e

lephone System

Useful Info

rmation

For assistance, please call: 1-800-211-PANA(7262)

Troubleshooting

If the handset display shows error messages, see “If the Following Appear on
Your Display...” (p. 84) for the Cause & Remedy.

Telephone System

Problem

Cause & Remedy

No link to base.
Move closer to
base and try
again.

” is displayed and an

alarm tone sounds.

The handset has lost communication with the

base unit. Walk closer to the base unit, and try
again.

Confirm the base unit’s AC adaptor is plugged in.
Raise the base unit antennas.
If the above remedies do not solve the

problem, the handset may have lost
communication with the base unit. Register
the handset again (p. 64).

Static, sound cuts in/out, fades.
Interference from other
electrical units.

Move the handset and base unit away from

other electrical appliances (p. 3).

Walk closer to the base unit.
Raise the base unit antennas.
Turn on the Clarity Booster feature (p. 35).
If the unit is connected to a telephone line with

DSL service, you may hear noise from the
receiver or speaker during conversations. We
recommend connecting a noise filter (contact
your DSL service provider) to the telephone
line between the base unit and the telephone
line jack.

The base unit/handset does
not ring.

The ringer volume is turned off. Set to high,

medium, or low (p. 23, 24).

The handset display is blank.

If the handset display is blank, fully charge the

battery (p. 15).

You cannot program any
function items.

Programming is not possible while the

handset or base unit is being used.

Do not pause for over 60 seconds while

programming.

Walk closer to the base unit.
While another user is listening to messages or

the Answering System is handling a call, you
cannot program. Try again later.

While programming or
searching, the handset or base
unit starts to ring and the
program/search stops.

A call is coming in. To answer the call, press

[

C

], [s], or the called line soft key (

)

or (

) on the handset, or press

[SP-PHONE] or the called line button on the
base unit. Start again from the beginning after
hanging up.

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