beautypg.com

Productivity suite, Testing phone hardware, Productivity suite –8 testing phone hardware –8 – Polycom SoundStation IP 7000 User Manual

Page 32: Productivity suite testing phone hardware

background image

Setup Guide for the Polycom SoundStation IP 7000 Phone

2 - 8

Productivity Suite

Testing Phone Hardware

Your system administrator may ask you to access a diagnostics menu on your

phone to test your phone hardware. From the diagnostics menu, you can test

your phone’s microphones, keypad mappings, and display. See your system

administrator for instructions on how to perform these tests.

To test your phone hardware:

>>

Press

, and then select Status > Diagnostics > Test Hardware >

Audio Diagnostics, Keypad Diagnostics, or Display Diagnostics.

Symptom

Problem

Corrective Action

You are trying to access one of
the following features, but it is not
available on your phone:

Corporate Directory

Managing Conferences

The license is not installed on
your phone or it has expired.

Do the following:

1.

Press the Menu key, and then select
Status

> Licenses.

2.

Using the arrow keys, verify that the
feature you want to use has a valid
license.

For more information, contact your system
administrator.