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Troubleshooting your phone setup, 2 troubleshooting your phone setup –1 – Polycom SoundStation IP 7000 User Manual

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Troubleshooting Your Phone Setup

This chapter contains general troubleshooting information to help you solve

any problems you might encounter when you use the SoundStation IP 7000

conference phone. The tables in this chapter list possible trouble symptoms,

the likely causes of these problems, and recommended corrective actions to

take. Problems are grouped as follows:

Installation Configuration

on page

2-2

Power and Startup

on page

2-3

Controls

on page

2-4

Access to Screens and Systems

on page

2-5

Calling

on page

2-6

Displays

on page

2-7

Audio

on page

2-7

Productivity Suite

on page

2-8

To obtain more detailed troubleshooting information, you can access certain

menus on your phone that test your phone hardware. For more information,

see

Testing Phone Hardware

on page

2-8

.

If you require more information or assistance, contact your system

administrator.