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Diagnostic procedures – Polaris D7500 User Manual

Page 20

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20

DIAGNOSTIC PROCEDURES

USB Video Diagnostic - If live video is not displayed on the PC monitor

of the Polaris System when the imaging software application is running, there

could be a problem with the settings in the software application or with the

handpiece. Perform the following USB Video Diagnostic procedure to check

that the Polaris handpiece is working correctly, the Polaris Handpiece Cable

is correctly connected between the Polaris System and the computer and the
Polaris System USB driver files are installed correctly on the PC.

1. Go to the Start button and select Programs.
2. Select the Polaris program option and click on Camera Demostration

Program and observe that the Camera Demonstration Program screen opens.

3. Depending on the outcome of the diagnostic, perform one of the following:

a. If a live image is correctly displayed, exit from the application and make

sure that the imaging software application is configured correctly.

b. If a live image is not displayed, exit from the application and check the

handpiece, Polaris Handpiece Cable and USB driver file installation.

4. Reset the driver's video settings by performing the following:

a. On the Polaris Demostration Program screen, click the Properties

button located on the lower left of the live image screen.

b. On the Properties screen select the VIDEO PROC AMP tab and then

click the DEFAULT button. The image colors should now be correct.

Click OK to close the Properties screen and exit from application.

Intraoral Camera Demonstration Program - Polaris Intraoral Video Camera

Properties

Properties

Live

Image

Screen

Properties

Screen

Tab Opens Video

Proc Amp Screen

Default Button: Selects

Default Settings as Shown

Properties

Button:Opens

Properties Screen

Video

Proc Amp

Screen

OK Button: Closes

Properties Screen