Troubleshooting – PS Audio POWERPACK 1500 MKII User Manual

Page 28

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Troubleshooting 28

Troubleshooting

Owner’s Reference

PowerPack 1500 MKII

Abnormal Situation

Cause

Solution

AC fail, the UPS fault LED
flashes, LED6 is lit.

UPS is overloaded, UPS
shuts down in 20 sec-
onds in backup mode.

Remove non-critical load and start the UPS again.

AC is normal, the UPS
fault LED flashes, LED6
is lit.

UPS is overloaded.

Remove the non-critical loads.

AC boost mode, the UPS
fault LED flashes, LED6
is lit.

UPS is overloaded and
UPS will automatically
turn off in 2 minutes.

Remove the non-critical loads.

Site Wiring fault LED is on
communication function.

Site wiring problem.

Call an electrician to check your wiring.

Not working
LED 1,2,4 lit.

Wrong interface cable.

Purchase the correct one from your distributor.

LED 1,2 lit.

UPS output circuit short.

Check output circuit.

LED 1,3 lit.

UPS inverter.

Call for service.

LED 1,4 lit.

Inverter over voltage.

Call for service.

LED 1,5 lit.

• UPS inverter is under
voltage.
• UPS is over heated.

Remove the UPS to provide adequate air flow area,
or check fan of UPS.

LED 1,3,5 lit.

Call for service.

LED 1,2,5 lit.

Charger over voltage.

Call for service.

LED1,4,5 lit.

Charger fault.

Plug in AC power.

Battery voltage abnormal
or the battery is dead.

Refer to 4.2 instructions to replace batteries.

It is suggested that the battery replacement should be conducted by an authorized
technician and with the same type and capacity of battery.