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Troubleshooting – Philips ID937 User Manual

Page 53

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53

EN

Troubleshooting

Problem

Causes

Solution

The handset displays “not
available”

• When attempting to add

another handset to the
base station

• When using a handset

• The procedure to add a

handset has failed

• Maximum number of handsets

(6) has been reached

• Base station is already busy

with another handset

• Try again by disconnecting and

connecting the base station
power supply and follow the
procedure to register a handset
(see page 41)

• Remove and place back the

handset batteries

• Unregister a handset so as to

register the new handset

• Wait until it is available

Noise interference on your
radio or television

Your ID937 base station or mains
power pack are too close to
electrical appliances

Move the power pack or base
station as far away as possible

Caller Line Identification (CLI)
service does not work

The service is not activated

Check your subscription with your
network operator

No ring tone

The ring tone is deactivated

Increase the volume

A phonebook entry cannot
be stored

The phonebook is full

Delete an entry to free memory

ID937_IFU_EN_US.book Page 53 Thursday, February 8, 2007 4:16 PM

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