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Warranty – Polycom Ceiling DocCam User Manual

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Ceiling DocCam II —Appendix

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Ceiling DocCam II — Appendix

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Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MER-
CHANTABILITY OR FITNESS FOR ANY PARTICULAR USE, APPLIES TO THE PRODUCT.
MANUFACTURER’S MAXIMUM LIABILITY HEREUNDER SHALL BE THE AMOUNT PAID
BY THE END USER FOR THE PRODUCT. No person or entity authorized to assume any obligation
or other liability in connection with the products. No action, regardless of form, arising out of or
relating to the product or this warranty, may be brought by end user more than two (2) years after
the cause of action has accrued.

Manufacturer shall not be liable for punitive, consequential, or incidental damages, expenses, or loss
of revenue or property, inconvenience, or interruption in operation experienced by the end user due to
a malfunction in the purchased product. No warranty service performed on any product shall extend
the applicable warranty period.

In case of unsatisfactory operation, the end user shall promptly notify the Manufacturer at the
address set forth below in writing, giving full particulars as to the defects or unsatisfactory
operation. Upon receipt of such notice, the Manufacturer will give instructions respecting the ship-
ment of the product, or such other matters as it elects to honor this warranty as above provided. This
warranty does not cover damage to the product during shipping and the Manufacturer assumes no
responsibility for such damage. All shipping costs shall be paid by the customer.

This warranty extends only to the original end user and is not assignable or transferable. This
warranty is governed by the laws of the State of Utah, without regard to the conflicts of interests
provisions thereof.

ClearOne Communications, Inc.
1825 Research Way
Salt Lake City, Utah 84119

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Warranty

ClearOne Communications, Inc. (Manufacturer) warrants that this product is free of defects in both
materials and workmanship. Should any part of this product be defective, the Manufacturer agrees,
at its option, to:

• Repair or replace any defective part free of charge (except transportation charges) for a period

of two years from the date the end user is invoiced for the product, provided the end user returns
the product to ClearOne Communications or an authorized ClearOne dealer according to the
Product Return and Repair statement set forth below;

This warranty excludes assembled products not manufactured by the Manufacturer whether or not
they are incorporated in a Manufacturer product or sold under a Manufacturer part or model
number.

Product Return and Repair

1. Return to Seller if Purchased Through an Authorized Dealer

a. Proof of purchase date from reseller within warranty period must be provided by the end user.

b. Seller may, at its discretion, provide an immediate exchange or repair or may return the

unit to the Manufacturer for repair.

2. Return to Manufacturer

a. An RMA (return merchandise authorization) number must be issued to the end user from

ClearOne technical support.

b. The end user must return the product to ClearOne with proof of purchase (showing purchase

date) for a warranty claim, and display the RMA number on the outside of the shipping
package.

THIS WARRANTY IS VOID IF:

A. The product has been damaged by negligence, accident, act of God, or mishandling, or has not

been operated in accordance with the procedures described in the operating and
technical instructions; or,

B. The product has been altered or repaired by other than the Manufacturer or an authorized service

representative of the Manufacturer; or,

C. Adaptations or accessories other than those manufactured or provided by the Manufacturer have

been made or attached to the product which, in the determination of the Manufacturer, shall have
affected the performance, safety or reliability of the product; or,

D. The product’s original serial number has been modified or removed.