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Polycom IP 320 User Manual

Page 47

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Using the Basic Features of Your SoundPoint IP 330/320 Phone

3 - 11

Attended transfer—The parties are automatically connected to each other

after you exit the conference.
Set up a conference call and then end your participation. For more

information, refer to

Setting Up a Conference

on page

3-9

.

To transfer a call:

1.

During a call, press Trans soft key.
The active call is placed on hold.

2.

Enter the number to which you want to transfer the call.
A normal (or consultative) transfer is assumed.

3.

As soon as the ring-back sound is heard or after the party answers, press

Trans soft key to complete the transfer.
You can talk privately to the party to which you are transferring the call

before the transfer is completed.
If you are using a handset, the transfer can be completed by putting the

handset on the cradle.
You can cancel the transfer before the call connects by pressing the Cancel

soft key.

To perform a blind transfer:

1.

During a call, press the Trans soft key.

2.

Press the Blind soft key.

3.

Do one of the following steps:

a

Enter the number to which you want to transfer the call.

Note

Access to the contact directory or received callers list at this point will be added in a
future release. For more information, contact your system administrator.

This manual is related to the following products: