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Transferring a call, Transferring a call –10 – Polycom IP 320 User Manual

Page 46

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User Guide SoundPoint IP 330/320

3 - 10

4.

When the second party answers, press the Conf soft key again to join all

parties in the conference.

To split a conference call:

¾

Press the Split soft key to split the conference.
Both parties will be on hold.

To set up a conference call using the Join soft key:

¾

When you are in an active call:

a

If you have one call on hold (on the same line or other line), use

to go to the call on hold, then press the Join soft key.
A conference is created with the active call, the call on hold and

yourself.

b

If you have more than one call on hold, use

and

to switch

to the desired call on hold, press the Join soft key.
A conference is created with active call, the call on hold and yourself.

To end a conference call:

¾

Press the EndCall soft key or hang up.
The other parties will continue to be connected.

Transferring a Call

A call can be transferred in one of three ways:

Consultative transfer—The party to whom you want to transfer the call

answers their phone before you transfer the call or hang up. You can

consult with them before completing the transfer.

To transfer a call:

on page

3-11

.

Blind transfer—The call is automatically transferred after you dial the

number of the party to whom you want to transfer the call.

To perform a blind transfer:

on page

3-11

.

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