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8 utilising the call centre, E 124), Pt/slt/ps – Panasonic KX-TDA15 User Manual

Page 124

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1.8 Utilising the Call Centre

124

User Manual

1.8

Utilising the Call Centre

1.8.1

Leaving an Incoming Call Distribution Group (Log-in/Log-
out, Wrap-up)

To set Log-in/Log-out

You can control your status in an incoming call distribution
group. When in the Log-out mode, incoming calls to the
group will not ring at your extension. When you return, calls
will again ring at your extension. (Default: Log-in)
Even if your extension is logged-in, you can have a
specified time period (wrap-up time) when you will not
receive calls after completing a previous call. This time can
be used for you to write a report and so on.
You can also manually select "Not Ready" mode to
temporarily leave a distribution group.

Log-in

Log-out

Wrap-up

Talk.

Not Ready

Ready

Off-hook.

On-hook.

PT/SLT/PS

Enter

736

.

Log-out

Log-in

0

1

OR

Enter

ICD Group extension

number

or .

Specified

OR

ICD Group

extension no.

All

3

6

7

Enter

0

or

1

.

C.Tone

ICD Group: Incoming Call Distribution Group