C. basic troubleshooting, Index – Primera Technology LX810 User Manual
Page 45
Troubleshooting and Maintenance
41
C. BASIC TROUBLESHOOTING
Generally, when a malfunction or an abnormal condition occurs,
the "PAUSE " LED will keep blinking repeatedly and printing and
communication between the host PC and the printer will cease.
After the problems have been solved, press PAUSE to clear the
error and continue printing. Here is a general guide to some
common error conditions:
Possible
Problems
Indicator
Solutions
Remarks
Missing gap
Printer ejects media
• Check Media Path
Refer to section 2-B
or can not find the
• Check Position of
for proper installation
start of the label,
sensor
of label stock
then times out with
flashing "PAUSE" LED
Image printing Label is not feeding
• Check media path
Refer to section 2-B
off center or off straight, images
• Check throat guide
for proper installation
the edge of the look misaligned
and roll guide
of label stock
label
Out of label
Fast flashing
• Install new label
Refer to section 2-B
stock
"PAUSE" LED
· stock/media
for proper installation
of label stock
Out of ink
Steady lit "LOW INK" • Replace ink ·
Refer to section 2-C
and "PAUSE" LED
cartridges
for proper installation
and/or poor print
• Perform alignment ·
of ink cartridges
quality
• Perform cleaning
Media/label
Printer stalls, labels
• Press UNLOAD to
Refer to section 2-B
stock jam
appear damaged,
reverse media
for proper installation
and "PAUSE" flashes
• Be sure to clear and
of label stock
quickly
labels from inside of
printer especially in
the print path
• Load new media
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