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Three-way calls, Call waiting – Polycom CX5000 User Manual

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Polycom CX5000 User’s Guide

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Note

You must use a phone system that supports multiple phone lines to place
conference calls.

To place a phone conference call to a conference bridge

1. Press the On/Off hook button

and listen for the dial-tone. The green LED status lights will

light.

2. Enter the conference bridge phone number using the LCD dialing pad. The numbers appear in the

phone number field.

3. Upon entry of the final digit, the Polycom CX5000 device will dial the number and place the call.

4. Enter the required conference call information (for example, conference ID and password) to enter

the conference call.

Three-way calls

A three-way call is when you need to interrupt an existing conference call to call someone who might
have an answer to a question or advice for a situation. In this case, the conference call is temporarily
suspended and a third party is called but not joined to the conference. After the three-way call is
placed, the third party rings off and the conference call is reinstated.

Note

You must use a phone system that supports multiple phone lines to place
three-way calls.

To place a three-way call during an existing conference call

1. Place a call from the Polycom CX5000 device.

2. Within an existing conference call, press the Flash button

.

3. Enter the phone number or extension of the party you want to consult.

4. After the party has answered the call, begin your discussion. When finished, press the Flash

button

to rejoin the conference call.

To add an additional phone to an existing conference call (three-way call)

1. Place a call from the Polycom CX5000 device.

2. Within an existing conference call, press the Flash button

.

3. Enter the phone number or extension of the party you are inviting to the conference call.

4. After the party has answered the call, press the Flash button

again to connect the newly joined

party to the conference call.

Call waiting

During an existing conference call, someone may call into the conference, resulting in a call-waiting
tone broadcast from the Polycom CX5000 device speaker. This could be someone wanting to join the
conference, or simply someone with a quick question or relevant piece of information. You can accept
the call and get back to your conference quickly by using call waiting. Or, you can choose to ignore
the call and continue with your conference.