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Pdp4290hd-27 copy, Troubleshooting – Palsonic PDP4290HD User Manual

Page 29

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Troubleshooting

27

If after reading these operating instructions, you have additional questions related to the use of your television, please call the
services centre in your local area.
Before calling service, please check the symptoms and follow suggested solutions.

Remote Control

Remote control does not operate

The batteries could be weak. Replace the batteries.
Check the orientation of the batteries.
Make sure the power cord is plugged in.

Video and Audio

No picture (screen not lit),
No sound

Make sure the power cord is plugged in.
Press POWER on the TV or on the remote control.
Try another channel; it could be station trouble.

Dark, poor or no picture
(Screen lit), good sound

Select a proper picture mode.
Adjust the brightness in the video setting.
Check the antenna connections.

No colour/dark picture/colour
is not correct

Adjust the colour saturation in the video setting.

Only snow and noise appear
on the screen

Check the antenna connections.
Try another channel; it could be station trouble.

Dotted lines or stripes

Adjust the antenna.
Move the TV away from noise sources such as cars, neon signs, or hair dryers.

Double images

Using a highly directional outdoor antenna or a cable may solve the problem.

Good picture, no sound

The sound may be muted. Press MUTE again to cancel.
Make sure the stereo mode is set to stereo or mono.

Audio noise

Communication problems may occur if infrared communication equipment (e.g.,
infrared cordless headphones) is used near the TV. Move the infrared
communication equipment away from the TV until the noise is eliminated.

Problem

Possible Solutions

Problem

Possible Solutions