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Problem possible cause solution – Philips SL50i User Manual

Page 19

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ENGLISH

19

Problem Possible

cause

Solution

No display information after pressing the

Check whether the SL50i can

First, check whether the SL50i can connect

INTERNET button.

connect to your PC.

to a PC by pressing the PC LINK button.
If not, see above.

No broadband Internet connection

Broadband Internet means at least a 128 kbps always-

on

available.

Internet connection. Dial-up ISDN/ telephone
connections will not work.

Not enough broadband Internet

If you share the broadband bandwidth with other users,

bandwidth available.

it may fall below the minimum requirements.

Network host (PC) or wireless base

Make sure your home network is operational before

station is switched off.

you try to contact a networked computer with the
SL50i.

Internet access not working.

Make sure you can access the Internet from your
computer.

Internet Connection Sharing (ICS) is

In this manual, read the chapters on networking.

not working.

Go to Windows Help. Alternatively, visit
www.microsoft.com, click Support, and search on ‘ICS’.

Internet or network problems.

See ‘Advanced network problem solving’ on page 43 of
the extended User Manual on CD-ROM.

New features as advertised on the Internet

You are using an older software

Upgrade the SL50i and the software.

are not available.

version that does not have those

Upgrade the SL50i by pressing the MENU button.

features.

Then select Online Upgrade.
Go to www.philips.com/streamium for the latest version
of the Philips Media Manager software.

Internet radio services are slow or do

Your Internet bandwidth might be

Check for Internet congestion. Do not download

not respond.

(temporarily) too low.

(large) files while listening to Internet radio.

Firewall software and Anti-Virus software may diminish
the bandwidth effectively available to your PC.You may
test whether this is the case by disabling the software
temporarily.

It says ‘System Recovery’ on the content

The internal memory of the SL50i

Press the OK button on the remote control to

screen on the display, and I am asked to

has been corrupted e.g. during

start the emergency bootloader.

press 'Continue'.What's wrong?

dowloading new software from
the Internet and it needs to start

1. It will try to recover as many of the existing settings

the emergency bootloader program

as possible for your wireless network and the

that connects to the Internet

Internet.

to restore the SL50i to a

2. It will ask you for any additional settings it needs to

working state automatically.

connect to the Internet. See the chapter about the
System menu on page 27 for reference.

3. Once the emergency bootloader has been able to

connect to the Internet and has downloaded a valid
software version, it will display ‘Restarting system...’.
The SL50i should be working again.
If not, check your settings by pressing the MENU
button.

No PC content is found on the SL50i or it takes

Windows

®

prevents the network

Use the ‘Auto IP Network Utility’ tool on the

at least. 90 seconds before content is found.

from automatic configuration.

CD-ROM, accessible via the Setup menu or in the

(In a point-to-point set-up, consisting of a Wireless

‘Tools’ directory.

USB adapter, connected to a PC and the SL50i.)

Note: Do not use the ‘Auto IP Network Utility’ tool

if you use a wireless base station or router in your
network or if you have ‘Internet Connection Sharing’
(ICS) enabled.