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16 frequently asked questions – Philips CD295 User Manual

Page 39

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English

EN 37

The handset on the charger does not charge.

• Make sure the batteries are inserted

correctly.

• Make sure the handset is placed properly

on the charger. The battery icon animates

when charging.

• Make sure the docking tone setting is

turned on. When the handset is placed

correctly on the charger, you can hear a

docking tone.

• The charging contacts are dirty. Disconnect

the power supply first and clean the

contacts with a damp cloth.

• Batteries are defective. Purchase new ones

from your dealer.

No display

• Make sure the batteries are charged.

• Make sure there is power and the phone is

connected.

Bad audio (crackles, echo, etc.)

• The handset is nearly out of range. Move it

closer to the base station.

• The phone receives interference from the

nearby electrical appliances. Move the base

station away from them.

• The phone is at a location with thick walls.

Move the base away from them.

The handset does not ring.

Make sure the handset ringtone is turned on.

The caller ID does not display.

• The service is not activated. Check with

your service provider.

• The caller's information is withheld or

unavailable.

The handset loses connection with the base or

the sound is distorted during a call.

Check if the ECO mode is activated. Turn it off

to increase the handset range and enjoy the

optimal call conditions.

Note

If the above solutions do not help, disconnect the

power supply from both the handset and base station.

Try again after 1 minute.

16 Frequently asked

questions

No signal bar is displayed on the screen.

• The handset is out of range. Move it closer

to the base station.

• If the handset displays [Unregister], put

the handset on the base until the signal bar

appears..

Tip

For further information, see 'Register the handsets' on

the Services section.

If I fail to register the additional handsets to

the base station, what do I do?

Your base memory is full. Unregister the unused

handsets and try again.

No dialing tone

• Check your phone connections.

• The handset is out of range. Move it closer

to the base station.

No docking tone

• The handset is not placed properly on the

base station/charger.

• The charging contacts are dirty. Disconnect

the power supply first and clean the

contacts with a damp cloth.

I cannot change the settings of my voice mail,

what do I do?

The voice mail service is managed by your

service provider but not the phone itself.

Contact your service provider to change the

settings.

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