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11 troubleshooting – Philips CE132 User Manual

Page 23

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11 Troubleshooting

Warning

Never remove the casing of this product.

To keep the warranty valid, never try to repair

the product yourself.

If you encounter problems when using this

product, check the following points before

requesting service. If the problem remains

unsolved, go to the Philips Web page (www.

philips.com/support). When you contact Philips,

make sure that the product is nearby and the

model number and serial number are available.
No power or no sound

• The power supply from car battery is cut

off, or the car battery runs out of energy.

Power the system with car battery.

• Car engine is not on. Turn the car engine

on.

• Cable is not correctly connected. Check

connections.

• The fuse is burnt. Replace the fuse.

• Volume is too low. Adjust volume.

• If the above solutions cannot help, press

the RESET button.

• Make sure that the current track is in a

compatible format.

Noise during broadcast

• Signals are too weak. Select other stations

with stronger signals.

• Check the connection of the car antenna.

• Change the broadcast setting from stereo

to mono.

Preset stations are erased.

• Battery cable is not correctly connected.

Connect the battery cable to the terminal

that is always live.

Display shows ERR-12.

• Data error. Check the USB storage device

or SD/SDHC card.