Solving recovery problems – Lenovo 5046 User Manual
Page 58
Device drivers for factory-installed devices are located on the computer hard disk drive (usually drive C:)
in the SWTOOLS\DRIVERS subdirectory. The latest device drivers for factory-installed devices are also
available at . Other device drivers are on the software media that come
with individual devices.
To install or reinstall the device driver for a factory-installed device, do the following:
1. Turn on the computer.
2. Use Windows Explorer or My Computer to display the directory structure of your hard disk drive.
3. Go to the C:\SWTOOLS directory.
4. Open the DRIVERS folder. Within the DRIVERS folder, there are several subfolders named for various
devices installed in your computer, such as AUDIO or VIDEO.
5. Open the appropriate device subfolder.
6. Do one of the following:
• In the device subfolder, look for a SETUP.exe file. Double-click the file and follow the instructions on
the screen to complete the installation.
• In the device subfolder, look for a README.txt file or a file with the .txt extension. This file might be
named after the operating system, such as WIN98.txt. The TXT file contains information about how to
install the device driver. Follow the instructions to complete the installation.
• If the device subfolder contains a file with the .inf extension and you want to install the device
driver using the INF file, refer to your Windows Help and Support information system for detailed
information about how to install the device driver.
Solving recovery problems
If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one
of the following:
• Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue
• Use recovery media if all other methods of recovery have failed and you need to restore the hard disk
drive to the factory default settings. See “Creating and using recovery media” on page 45.
Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from
a rescue medium or recovery media, you might not have the rescue device (an internal hard disk drive, a
disc, a USB hard disk drive, or other external devices) set as the first boot device in the startup device
sequence. You must first make sure that your rescue device is set as the first boot device in the startup
device sequence in the Setup Utility program. See “Selecting a startup device” on page 53 for detailed
information about temporarily or permanently changing the startup device sequence. For more information
about the Setup Utility program, see Chapter 4 “Using the Setup Utility program” on page 51.
It is important to create a rescue medium and a set of recovery media as early as possible and store them
in a safe place for future use.
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ThinkCentre User Guide