LaCie 324I - Manual (Page 41)

LaCie 324i LCD Monitor Contacting Customer Support
User Manual page 41
6. Contacting Customer Support
6.1. Before You Contact Technical Support
Please read the User Manual and review the Troubleshooting section to resolve an issue with your LaCie device. If the problem persists, see
6.2. LaCie Customer Support Contacts for the technical support in your country or region. Before contacting us, make sure that you are in
front of your computer and that you have the following information on hand:
Information Where to Find Information
LaCie 324i Monitor serial number Located on a sticker at the back of monitor.
Macintosh/PC model Mac users: Click on the Apple icon in the menu bar and select About
This Mac.
Windows XP users: Right-click My Computer and select Properties >
General.
Windows Vista and Windows 7 users: Right-click Computer and
select Properties
Operating system version
Processor speed
Computer memory
The brand and model of the graphics board used in your
computer
Mac users: Click on the Apple icon in the finder bar and select About
this Mac. Select More Info... The Apple System Profiler will launch
and will list your internal and external peripherals.
Windows XP users: Right-click My Computer and select Properties >
Hardware.
Windows Vista and Windows 7 users: Right-click Computer and
select Properties > Device Manager > Display Adapters