LaCie SAFE - Manual (Page 35)

LaCie SAFE Hard Drive
User Manual page
Troubleshooting
In the event that your LaCie SAFE Hard Drive
is not working correctly, please refer to the follow-
ing checklist to find out where the problem is com-
ing from. If you have gone through all of the points
on the checklist and your drive is still not work-
ing correctly, please have a look at the FAQs that
are regularly published on our Web site –
www.
lacie.com
. One of these FAQs may provide an
answer to your specific question. You can also visit
the drivers pages, where the most recent software
updates will be available.
If you need further assistance, please contact
your LaCie reseller or LaCie Technical Support
(see section 11. Contacting Customer Support for
details).
If you are having problems getting the finger-
print sensor to recognize you, see section 9. Trou-
bleshooting the Fingerprint Sensor .
9. Troubleshooting Your LaCie Drive
LaCie is constantly striving to give you the
most up-to-date, comprehensive User Manuals
available on the market. It is our goal to provide
you with a friendly, easy-to-use format that will
help you quickly install and utilize the many func-
tions of your new device.
If your User Manual does not reflect the config-
urations of the product that you purchased, please
check our Web site for the most current version
available.
n User Manual Updates