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Frequently asked questions (faq), Lacie safe hard drive user manual page, Frequently asked questions – LaCie SAFE User Manual

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LaCie SAFE Hard Drive

User Manual

page

Frequently Asked Questions

8. Frequently Asked Questions (FAQ)

Question

Answer

Why is the top LED momentarily orange

when I connect the drive to the USB port on

the computer?

During the 5 seconds when the LED is orange, you can swipe your finger to

access the drive without waiting for it to mount on the desktop.

What operating systems is SAFE compat-

ible with?

For configuration, the LaCie SAFE Hard Drive works with Windows 2000,

Windows XP and Mac OS 10.2 and higher. Once users are registered, your

SAFE Hard Drive can be used on every OS. Just swipe your finger over the

sensor when the top led blinks.

How many fingerprints can be registered?

It is highly recommended to register 10 or fewer fingerprints.

How many users can have access to a SAFE

drive?

A maximum of five users can have access to a single SAFE drive. There must

be at least one Administrator. The other users can either have Administration

privileges or not.

What should I do if the SAFE drive remains

locked after swiping my finger?

First, make sure that you are swiping your finger the right direction (the front

of the drive should be facing you) and that you are touching the sensor for 10

seconds. Also, be sure to wait a few seconds after connecting the LaCie SAFE

drive to the USB port on your computer. Second, check with the Administrator

to make sure you are registered and that you are using the correct finger. You

might also try cleaning the sensor with a dry, soft cloth or disconnecting and

reconnecting the USB cable. If none of these things work, consult section 10.

Troubleshooting the Fingerprint Sensor for more suggestions.

How can an Administrator be changed?

An Administrator can be changed by using the User Administration.

How can the authorized users be changed?

Only users with Administration privileges can add or remove users or change

their profiles.

Can an Administrator give different rights

to each user?

Yes, an Administrator can give each user Read Only access to the data, Read/

Write access, or Administration privileges. Read Only access means that a user

can read data, but not modify it or add new data to the drive. Read/Write access

allows a user to both read data on the drive and create or modify data on the

drive. Administration privileges allow the user to have Read/Write access as

well as the ability to add or remove users or change user profiles.

How can I tell if the fingerprint sensor on

the drive is working properly?

Simply look at the first LED on the top of the drive. If it is red then it means

that the hard drive is locked so that no one can access the data on it. Orange

indicates that a user has swiped his finger on the sensor and SAFE is trying to

identify it. Green means that the user has been identified and can have access to

data on the drive.