Introduction, Important service information, Strategy for replacing frus – Lenovo Z61e User Manual
Page 9: Important, Service, Information, Strategy, Replacing, Frus
Introduction
Important
service
information
Important
BIOS
and
device
driver
fixes
are
customer-installable.
The
BIOS
and
device
drivers
are
posted
on
the
customer
support
site
Advise
customers
to
contact
the
Customer
Support
Center
at
800-426-7378
if
they
need
assistance
in
obtaining
or
installing
any
software
fixes,
drivers,
and
BIOS
downloads.
Customers
in
Canada
should
call
the
Customer
Support
Center
at
800-565-3344
for
assistance
or
download
information.
Strategy
for
replacing
FRUs
Before
replacing
parts
Make
sure
that
all
software
fixes,
drivers,
and
BIOS
downloads
are
installed
before
replacing
any
FRUs
listed
in
this
manual.
After
a
system
board
is
replaced,
ensure
that
the
latest
BIOS
is
loaded
to
the
system
board
before
completing
the
service
action.
To
download
software
fixes,
drivers,
and
BIOS,
do
as
follows:
1.
Go
to
2.
Enter
the
product
number
of
the
computer
or
press
Auto-detect
button
on
the
screen.
3.
Select
Downloads
and
drivers
.
4.
Follow
the
directions
on
the
screen
and
install
the
necessary
software.
Use
the
following
strategy
to
prevent
unnecessary
expense
for
replacing
and
servicing
FRUs:
v
If
you
are
instructed
to
replace
a
FRU
but
the
replacement
does
not
correct
the
problem,
reinstall
the
original
FRU
before
you
continue
.
v
Some
computers
have
both
a
processor
board
and
a
system
board.
If
you
are
instructed
to
replace
either
the
processor
board
or
the
system
board,
and
replacing
one
of
them
does
not
correct
the
problem,
reinstall
that
board,
and
then
replace
the
other
one.
v
If
an
adapter
or
a
device
consists
of
more
than
one
FRU,
any
of
the
FRUs
may
be
the
cause
of
the
error.
Before
replacing
the
adapter
or
device,
remove
the
FRUs,
one
by
one,
to
see
if
the
symptoms
change.
Replace
only
the
FRU
that
changed
the
symptoms.
©
Copyright
Lenovo
2006,
2007
3