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Checkout guide, Testing the computer, Creating the pc-doctor diagnostics diskette – Lenovo Z61e User Manual

Page 33: Checkout, Guide, Testing, Computer

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Checkout

guide

Use

the

following

procedures

as

a

guide

in

identifying

and

correcting

problems

with

the

ThinkPad

computer.

Note:

The

diagnostic

tests

are

intended

to

test

only

ThinkPad

products.

The

use

of

non-ThinkPad

products,

prototype

cards,

or

modified

options

can

lead

to

false

indications

of

errors

and

invalid

system

responses.

1.

Identify

the

failing

symptoms

in

as

much

detail

as

possible.

2.

Verify

the

symptoms.

Try

to

re-create

the

failure

by

running

the

diagnostic

test

or

by

repeating

the

operation.

Testing

the

computer

The

ThinkPad

computer

has

a

test

program

called

PC-Doctor

®

DOS

(hereafter

called

PC-Doctor.)

You

can

detect

errors

by

running

the

diagnostics

test

included

in

PC-Doctor.

This

section

is

an

overview

of

the

procedure.

For

details

that

depend

on

model-unique

functions,

refer

to

“Product

overview”

on

page

34.

For

some

possible

configurations

of

the

computer,

PC-Doctor

might

not

run

correctly.

To

avoid

this

problem,

you

need

to

initialize

the

computer

setup

by

use

of

the

BIOS

Setup

Utility

before

you

run

PC-Doctor.

On

the

BIOS

Setup

Utility

screen,

press

F9,

Enter,

F10,

and

then

Enter.

Note:

When

you

initialize

the

computer

configuration,

some

devices

are

disabled,

such

as

the

serial

port.

If

you

test

one

of

these

devices,

you

will

need

to

enable

it

by

using

PS2.EXE.

PC-Doctor

cannot

be

used

to

test

a

device

that

is

in

the

docking

station,

even

if

the

computer

supports

the

docking

station.

To

test

a

USB

device,

connect

it

to

the

USB

connector

of

the

computer.

Creating

the

PC-Doctor

diagnostics

diskette

To

create

the

PC-Doctor

disk

from

the

ThinkVantage

Predesktop

Area,

do

as

follows:

1.

Enter

the

Predesktop

application

by

pressing

the

ThinkVantage

button

during

POST.

2.

When

the

Access

application

finishes

loading,

double-click

the

“Create

Diagnostic

Diskettes”

icon.

3.

Authenticating

the

digital

signature

takes

about

15

seconds;

then

the

ThinkPad

computer

will

reboot

into

PC-DOS.

4.

A

batch

file

automatically

starts

up

to

prompt

you

through

the

process

of

creating

diskettes.

You

are

notified

of

how

many

diskettes

you

will

need.

a.

You

are

prompted

to

insert

each

diskette

in

sequence.

b.

Typically,

all

you

need

to

do

is

to

press

the

Enter

key

for

the

floppy

drive;

the

system

then

formats

and

creates

the

diskette.

c.

Each

diskette

is

erased

and

formatted

with

the

PC-Doctor

for

DOS

boot

image.

5.

Once

all

the

diskettes

have

been

created,

the

ThinkPad

computer

will

reboot.

The

user

is

asked

to

remove

all

diskettes

from

the

drive,

or

to

insert

the

first

diskette

created

if

it

is

desired

to

run

the

diagnostics.

To

run

the

test,

do

as

follows:

Checkout

guide

General

descriptions

27

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