Lenovo 3000 V200 - Manual (Page 5)

Contents
Read first . . . . . . . . . . . . . v
Chapter 1. Finding information . . . . . 1
This guide and other publications . . . . . 1
Finding information with the Lenovo Care
button . . . . . . . . . . . . . . 2
Chapter 2. Caring for your computer . . . 3
Important tips . . . . . . . . . . . . 3
Be careful about where and how you work 3
Be gentle with your computer . . . . . 4
Carry your computer properly . . . . . 4
Handle storage media and drives properly 4
Take care in setting passwords . . . . . 5
Other important tips . . . . . . . . 5
Cleaning the cover of your computer . . . 6
Cleaning your computer keyboard . . . . 6
Cleaning your computer display . . . . 6
Care for the fingerprint reader . . . . . 6
Chapter 3. Solving computer problems . . 9
Frequently asked questions . . . . . . . 10
Diagnosing problems . . . . . . . . . 11
Troubleshooting . . . . . . . . . . . 11
Error messages . . . . . . . . . . 11
Errors without messages . . . . . . . 15
A password problem . . . . . . . . 16
Keyboard problems . . . . . . . . 16
Sleep or hibernation problems . . . . . 16
Computer screen problems . . . . . . 18
Battery problems . . . . . . . . . 20
A hard disk drive problem . . . . . . 21
A startup problem . . . . . . . . . 21
A fingerprint authentication problem . . . 21
Other problems . . . . . . . . . . 21
Chapter 4. Recovery options . . . . . . 23
Using Rescue and Recovery . . . . . . . 23
Restoring factory contents . . . . . . . 23
Recovering data . . . . . . . . . . . 24
Chapter 5. Upgrading and replacing
devices . . . . . . . . . . . . . 25
Replacing the battery . . . . . . . . . 25
Upgrading the hard disk drive . . . . . . 26
Replacing memory . . . . . . . . . . 29
Chapter 6. Getting help and service . . . 33
Getting help and service . . . . . . . . 33
Getting help on the Web . . . . . . . . 33
Calling the Customer Support Center . . . 33
Getting help around the world . . . . . . 35
Worldwide telephone list . . . . . . . . 35
Appendix A. Warranty information . . . . 39
Types of warranty service . . . . . . . 39
Appendix B. Customer Replaceable Units
(CRUs) . . . . . . . . . . . . . 41
Appendix C. Features and specifications 43
Features . . . . . . . . . . . . . 43
Specifications . . . . . . . . . . . 44
Appendix D. Notices . . . . . . . . . 47
Notices . . . . . . . . . . . . . . 47
Electronic emissions notices . . . . . . . 48
Federal Communications Commission
(FCC) Statement . . . . . . . . . 48
Industry Canada Class B emission
compliance statement . . . . . . . . 49
Avis de conformité à la réglementation
d’Industrie Canada . . . . . . . . . 49
European Union EMC Directive
conformance statement . . . . . . . 49
Japanese VCCI Class B statement . . . . 50
EU WEEE Statements . . . . . . . . . 50
Notice for users in the U.S.A. . . . . . . 50
IBM Lotus Software Offer . . . . . . . 51
Trademarks . . . . . . . . . . . . 53
Index . . . . . . . . . . . . . . 55
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