Appendix a. warranty information, Types of warranty service, Appendix – Lenovo 3000 V200 User Manual
Page 49: Warranty, Information, Types, Service
Appendix
A.
Warranty
information
This
Appendix
provides
information
regarding
the
warranty
period
and
type
of
warranty
service
applicable
to
your
Lenovo
hardware
product
in
your
country
or
region.
For
the
terms
and
conditions
of
the
Lenovo
Limited
Warranty
that
applies
to
your
Lenovo
hardware
product,
see
Chapter
3,
Warranty
Information
in
the
included
with
your
Lenovo
hardware
product.
Machine
Type
Country
or
Region
of
Purchase
Warranty
period
Types
of
Warranty
Service
0764
US,
Canada,
Mexico,
Brazil,
Australia,
Japan
Parts
and
Labor
-
1
year
Battery
pack
-
1
year
3
1
Other
Parts
and
Labor
-
1
year
Battery
pack
-
1
year
4
1
Types
of
warranty
service
If
required,
your
Service
Provider
will
provide
repair
or
exchange
service
depending
on
the
type
of
warranty
service
specified
for
your
Lenovo
hardware
product
in
the
above
table
and
as
described
below.
Scheduling
of
service
will
depend
upon
the
time
of
your
call
and
is
subject
to
parts
availability.
Service
levels
are
response
time
objectives
and
are
not
guaranteed.
The
specified
level
of
warranty
service
may
not
be
available
in
all
worldwide
locations,
additional
charges
may
apply
outside
your
Service
Provider’s
normal
service
area,
contact
your
local
Service
Provider
representative
or
your
reseller
for
country
and
location
specific
information.
1.
Customer
Replaceable
Unit
(
″CRU″)
Service
Under
CRU
Service,
your
Service
Provider
will
ship
CRUs
to
you
for
you
to
install.
Most
CRUs
are
easy
to
install
whereas
others
may
require
some
technical
skill
and
tools.
CRU
information
and
replacement
instructions
are
shipped
with
your
product
and
are
available
from
Lenovo
at
any
time
upon
request.
You
may
request
that
a
Service
Provider
install
some
CRUs
under
one
of
the
other
types
of
warranty
service
designated
for
your
product.
Installation
of
external
CRUs
(such
as
mice,
keyboards,
or
monitors)
is
your
responsibility.
Lenovo
specifies
in
the
materials
shipped
with
a
replacement
CRU
whether
the
defective
CRU
must
be
returned.
When
return
is
required,
1)
return
instructions,
a
prepaid
return
shipping
label,
and
a
container
are
included
with
the
replacement
CRU,
and
2)
you
©
Copyright
Lenovo
2007
39