Lenovo 3000 V200 - Manual (Page 26)

A password problem
Problem: I forgot my password.
Solution:
v If you forgot your user password, you must take your computer
to a Lenovo authorized servicer or a marketing representative to
have the password canceled.
v If you forgot your HDD password, Lenovo authorized servicer
can not reset your password or recover data from the hard disk.
You must take your computer to a Lenovo authorized servicer or
a marketing representative to have the hard disk drive replaced.
Proof of purchase is required, and a fee will be charged for parts
and service.
v If you forget your supervisor password, Lenovo authorized
servicer cannot reset your password. You must take your
computer to a Lenovo authorized servicer or a marketing
representative to have the system board replaced. Proof of
purchase is required, and a fee will be charged for parts and
service.
Keyboard problems
Problem: A number appears when you type a letter.
Solution: The numeric lock function is on. To disable it, press Fn+Delete.
Problem: All or some of the keys on the external numeric keypad do not
work.
Solution: Make sure that the external numeric keypad is correctly connected
to the computer.
Sleep or hibernation problems
Problem: The computer enters sleep mode unexpectedly.
Solution: If the processor overheats, the computer automatically enters sleep
mode to allow the computer to cool and to protect the processor
and other internal components. Check the settings for sleep mode.
Solving computer problems
16 Lenovo 3000 V200 Service and Troubleshooting Guide